Shipping policy
Shipping Policy
Last Updated: July 16, 2026
Thank you for shopping with Zevora. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not processed or shipped on weekends or public holidays.
-
During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
-
Within India: 3–7 business days
-
Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
-
Free Shipping on eligible orders (where applicable).
-
Shipping charges, if any, will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or SMS with a tracking number so you can monitor your package.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your request and provide a suitable resolution.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team.
Email: support@zevora.com
We appreciate your trust in Zevora and thank you for shopping with us!